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Website and service terms

Terms of use

These terms govern use of the website and the basic rules for arranging VEMALI Solutions web and digital services, unless a written offer or agreement states otherwise.

Last updated: 4 July 2026.

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Use of the website

You may use this website to learn about services, review projects and send inquiries. You may not use the website in a way that disrupts its operation, affects security or infringes the rights of VEMALI Solutions or third parties.

The content of this website is for general information only and does not constitute legal, financial or other professional advice.

Offers and project agreement

Information about services on the website is not a binding offer. The specific scope of work, deadlines, price, included revisions, maintenance and other terms are defined by a written offer, email confirmation or another clear agreement between VEMALI Solutions and the client.

VEMALI Solutions may decline an inquiry or project if it determines that the project cannot be delivered with the required quality, legality or within the requested timeframe.

Payment

As a rule, an advance payment is agreed at the start of the project. The remaining agreed amount is paid upon completion and delivery of the project, or according to the issued invoice, unless a written offer or agreement states otherwise.

The project may be published, handed over or moved to production after due payment obligations have been settled, unless expressly agreed otherwise.

Client responsibilities

The client is responsible for the accuracy and legality of materials provided, including copy, images, logos, business information, permissions and rights to use third-party content.

The client should provide materials, information and feedback needed for project progress in a timely manner. Delays in providing input may affect delivery deadlines.

Revisions, maintenance and support

The number of included revisions, maintenance scope and post-launch support are defined by the offer or a separate agreement. Additional requests outside the agreed scope may be charged separately.

Copyright and delivered materials

After payment of the agreed price, the client receives rights to use the delivered materials within the scope agreed for the project. VEMALI Solutions retains rights to its know-how, methods, internal templates, independent tools and elements that were not specifically created exclusively for the client.

Third-party rights and licences, such as fonts, photos, plugins, hosting, platforms or external services, apply according to the terms of those third parties.

Liability

VEMALI Solutions aims to keep information accurate and the website stable, but does not guarantee that the website will always be available without interruptions or technical issues.

We are not responsible for interruptions, errors or changes caused by external service providers, hosting, domains, platforms, integrations, browsers, devices or content provided by the client.

If the client acts as a consumer, these limitations do not exclude rights that apply under mandatory consumer protection rules.

Applicable law and disputes

These terms are governed by the law of the Republic of Croatia, with mandatory European Union law applying where relevant. Any disputes will first be attempted to be resolved amicably; if this is not possible, jurisdiction will be determined under applicable law.

VEMALI Solutions · Web & Digital

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